Personally Identifiable Information means any information that may be used to identify an individual, including but not limited to the following:
The aforementioned shall collectively be referred to as “Personal Information”. Personal Information will also include any personally identifiable information provided by You in any form during any interaction or communication with Us or any other users of Our Website and/or Application.
When You use Our Website and/or Application, We collect and store Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized browsing experience, to notify You of any updated information and new activities and other related functions offered by the Website and/or Application, keep You informed about latest Content available on the Website and/or Application, special offers, and other products and services of the Website and/or Application, to assist You with customer service or technical support issues, to follow up with You after Your visit. For the aforesaid purpose, We only collect such personal information that We consider relevant to understand You or Your interests.
Apart from any Personal Information provided by You, We may also collect certain non-personal and/or technical information through third-party sources, platforms (such as social networking websites, databases, online marketing firms, and ad targeting firms) and other channels, including without limitation, the following:
The Users acknowledge that Our Content/services are primarily provided through Our Website and/or Application on Your computer, tablet, mobile or any other similar electronic device which You may use. During usage of the Website and/or Application, certain information may get collected or stored from Your electronic device. We may also collect certain technical data or information about Your device, system, software and peripherals when You use Our Website and/or Application and services for the purpose of facilitating updates, technical support and other services related to Our Website and/or Application. For example, Our servers receive and automatically collect information about Your computer/device and browser, including, for instance, Your IP address, browser type, domain name from which You accessed the Website and/or Application or service, and other software or hardware information. These information are necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving Our services and also enable Us to understand Your needs and help Us provide the Users with better services and route You through the relevant information of Our database that meets Your end.
We may access information about You from third-party sources and platforms (such as social networking websites, databases, online marketing firms, and ad targeting firms), including:
Please note that the Website may combine the information that we collect with information we obtain from third-party sources.
In addition to the above, We may collect information about how You use Our Website and/or Application such as the date and time You visit the Website and/or Application, the areas or pages of the Website and/or Application that You visit, the amount of time You spend viewing the Website and/or Application, the number of times You return to the Website and/or Application, visits to website outside Our network, and other click-stream data. Some of this data may be shared with partners who referred You to Our Website and/or Application and who will use the data to optimize who else they refer to Our Website and/or Application. Sometimes this data can be shared with partners who help Us deliver ads to You on Websites not controlled by Us, for instance, when We put a pixel on a conversion page on Our Website and/or Application and a marketing partner uses that to optimize what traffic they send to Us.
Further, if and when You send us personal correspondence, such as emails or letters, Your information gets stored with the Website and/or Application. Also, if You register for the Website and/or Application on another website or applications or use a website providing a service for Our Website and/or Application or any other website that helps facilitates Your activity on the Website and/or Application, that website/application may provide personal information about You and Your transactions back to Us.
The aforementioned information herein collected by Us under clause 3.1, 3.2 and 3.3 are collectively referred to as “Information”.
We use the Information to understand Your needs and accordingly facilitate the services You request for and route You through the relevant information of Our database that meets Your end. We do not sell, rent, trade or exchange any personally identifying information of Our Users. We may provide the Information to Our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and/or Application and Our services. To the extent we use Your personal information to market to You, we will provide You the ability to opt-out of such uses
We may use the Information for processing Your login for Our Website and/or Application.
We use technical data such as Your IP address to help diagnose problems and resolve issues related to functionality of the Website and/or Application.
We aggregate and analyze the Information that We collect and may use the same to monitor and analyze use of the Website and/or Application, to increase Our Website's and/or Application’s functionality, and to better tailor Our Content and design to suit Our Users’/visitors' needs so as to provide them with a smooth, efficient, safe and customized experience while using the Website and/or Application.
We may also use the Information that We collect to fulfill Your requests for products, services, and information, which helps us respond to Your customer service requests and support needs, more efficiently. For example, We may use Your contact information to respond to Your customer service requests or to enable You to participate in features on the Website and/or Application such as surveys, polls, sweepstakes, and message boards. We may also use information in the aggregate to understand how Our Users as a group use the services and resources provided on Our Website and/or Application and use feedback You provide to improve Our products and services.
Further, We use the Information to resolve disputes; troubleshoot problems; help promote safe trading; measure consumer interest in the services provided by Us, inform You about online and offline offers, products, services, and updates; customize Your experience; detect and protect Us against error, fraud and other criminal activity; enforce Our User Agreement, and in general to improve the Users experience.
We may use the Information that we collect to send You e-mail communications, such as editorial updates, information about Your account or changes to the Website and/or Application, newsletters, marketing and promotional messages about Our own or Our marketing partners' products and services that may be of interest to You. It may also be used to respond to Your inquiries, questions, and/or other requests. If You signed up for one of Our email newsletters, we will also send You the newsletters that You requested. If You decide to opt-in to Our mailing list, You will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email or User may contact us via Our Website and/or Application.
In order to provide Our Users/visitors with free access to Our content, We display advertisements on the Website and/or Application, many of which are targeted based on information about You. For example, using Information collected through cookies, web beacons, and other sources, we may use demographic data or information about Your online activities or interests to display targeted advertising that may be relevant to Your preferences. Through this process, advertisers reach Website and/or Application visitors who are most interested in their products and You see advertising for products or services in which You may be interested.
We may use the information that we collect to prevent illegal activities, to enforce the Website's and/or Application Terms and Conditions, and to otherwise protect Our rights and the rights of Our Users.
In addition to the uses identified above, we may use the Information that We collect for any other purposes disclosed to You at the time We collect Your information.
We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights, to help protect You and the community. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we may (and You authorize us to) disclose, as per the applicable laws, some of Your personal information as is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may access, use, transfer or disclose Your Personal Information to third parties such as government or law enforcement authorities or private parties, if it is legally required to do so under any of the following conditions:
In case of any illegal, ethical or legally actionable activity, we may use IP address or other device identifiers, to identify users, and may do so in cooperation with third parties such as internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in Our discretion. Such disclosures may be carried out without notice to You. However, we shall not sell, share or rent the Users Personal Information to any third party or use any users e-mail id for sending any unsolicited mails.
We do not sell or rent Users’ personal information to third parties for their marketing purposes, but with Your explicit consent, we may disclose Users’ personal information (i) to other registered Users of the Website and/or Application for the purpose of facilitating the communications and transactions, if any, amongst the Users (ii) to third parties for their marketing and advertising purposes; (ii) to send You promotions, notifications, or other services. However, the Users have the right to opt-out of receiving marketing communications about the Company/Website/Application.
We take Our security responsibilities very seriously and take all reasonable technical and organizational measures to protect Your Information once we have received them. We use Website/Application security measures consistent with current best practices to protect Our Website/Application, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.
We also have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about You and, accordingly, we take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on Our Website and/or Application in compliance with the provisions of the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, to ensure the protection and preservation of Your privacy. In addition to the above, we, on best endeavours basis, try to limit access to personal information of Our users to only such Users who we believe reasonably need to come into contact with that information to provide products or services to You. However, no data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information You transmit to us and You understand that any information that You share is done at Your own risk.
You are responsible for maintaining the accuracy of the Personal Information submitted at the time of login. If there are any changes in Your Personal Information details, You may correct or update the information. To do so, please log into Your account, and You will find options for editing the information You have submitted.
You agree and undertake to indemnify and hold harmless Us, from and against any and all suit, dispute, actions, damages, costs and expenses, if any, of whatsoever nature, arising out of or in any way connected with the disclosure or use of Information by third parties either through Our Websites and/or Application and/or through Your use or access of websites and applications of third parties.
Cookies are small data files stored on the hard drive of the Users’ device by a Website and/or Application. Among other things, Cookies enable us to recognize the Users and maintain their web session while they browse on the Website and/or Application. Cookies are linked to Users’ personal information and the Company uses them to collect and store information about the individual usage, preferences and activity patterns of the Users on the Website and/or Application, including records of their page views. However, Cookies do not give us access to Users’ device. We may combine any information about the Users that we collect automatically on the Website and/or Application by use of the Cookies including user ID, registration information and any information that we maintain in Our database or that we receive by any other legal arrangement. We use this information to improve the Website and/or Application, to help understand the preferences of the Users and to provide the Users with a better, more personalized experience.
Web Beacons: Certain pages on Our Website and/or Applications contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer/device that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Because Web beacons are the same as any other content request included in the recipe for a web page, the Users cannot opt out or refuse them. However, they can be rendered ineffective by either opting out of cookies or changing the cookie setup in the web browser.